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Overview Service Contracts Preventive Maintenance Field Service Repairs Spare Parts Replacement Batteries Equipment Installation Equipment Rentals

Preventative Maintenance

Preventative maintenance is crucial to achieve the maximum lifespan from and to a certain the readiness of your system. A preventative maintenance plan affords you the opportunity to detect and repair problems & replace parts at the end of their lifecycle minimizing your risk for system failure.

Your customized contract with PEI will simplify your management responsibilities while providing peace of mind that all that can be done has been covered by experts who have been trained to work with your system. All maintenance services are delivered in accordance with industry standards such as IEEE, Bellcor, and CAT2.

Our professional service delivery includes:

• Scheduled preventative maintenance visits for the duration of the contract;
• Visit confirmation two to four weeks in advance, to allow for necessary Change Controls notifications;
• Professional PEI Field Engineers (not subcontractors) fully equipped with the necessary tools and a laptop computer, pre-loaded with equipment manuals and a Service Work Order;
• Service delivered by factory-trained and certified Field Engineers, who average !x!+ years of direct industry experience on all brands and types of critical power equipment, including UPS, batteries, DC plants, PDUs, generators, and HVAC;
• Consistent, accountable service delivery following documented scopes of work and methods of procedure, customer-specific if necessary;
• UPS and battery maintenance designed to maximize equipment lifecycle, as well as to identify potential future problems and make service recommendations; and
• Field Service Reports processed through technical review and approval, prior to electronic delivery within 7 to 10 days. If a problem is detected, this report is accompanied by a recommended corrective action plan and price quote.

Frequency of Preventative Maintenance Services

Scheduled visits can be modified to fit your needs. These are suggested industry Standards.

Single Phase Uninterruptible Power Supplies

Annual Major Preventive Maintenance

Three Phase Uninterruptible Power Supplies

2 Services per Annam, 1 service for Major and 1 service for Minor Preventative Maintenance

DC Power Systems

2 Services per Annam, 1 service for Major and 1 service for Minor Preventative Maintenance

Valve Regulated Lead Acid (VRLA) Batteries

2 - 4 Services per Annam, based on parallel or non parallel battery redundancy and expected battery life.

Flooded Cell Batteries

Quarterly or semi-annually, depending upon battery redundancy configuration and battery life.

Power Distribution Units, Power Conditioners, Static Transfer Switches

Annual Major Preventive Maintenance

Paralleling Cabinet

2 Services per annum, 1 service for Major and 1 service for Minor Preventative Maintenance

System Testing

System Load Testing

A load test can help provide reassurance that the equipment is up to specifications and is functioning properly.

• 100% rated output load (resistive) performed for any specific burn-in period.
• Step loads.
• Battery discharge at 100% rated output load.
• Full battery recharge.

Power Quality Analysis

We can determine the variation in voltage and amperage output of your system. We provide THD (Total Harmonic Distortion) measurements to help determine if your equipment is within specifications.

Infrared Inspection Services

Regularly scheduled infrared inspections of UPS and DC Power equipment, switchgear, circuit breakers and other electrical components can locate irregular heat signatures and help avoid a major catastrophe and prevent unscheduled downtime. We can put a regular infrared inspection program in any maintenance plan, or do a single inspection.

Battery Replacement

Battery replacement is inevitable. A single dead battery can disrupt the performance of a power system. Regular servicing ensures care that extends a battery's life and that dying batteries are monitored and removed before they become a hazard to the operation of your system. We provide complete battery maintenance and replacement and also offer redundant solutions for added protection or increased battery backup time.

Field Service Reports

A copy of the Field Service Reports is delivered within 7 to 10 business days. Archival records of all service is kept and can be provided upon request.

Please contact us for more information or if you have any questions. You may fill out the form below or give us a call at 1-877-492-6408 .