- Nationwide
- 24 x 7 support
- Factory-trained techs
- Emergency repair
- Disaster recovery
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Field Service Repairs
Service Calls
When you call PEI for emergency field service repairs, we know you need someone now. We will get someone there as fast as humanly possible. We can give you an expected time on the phone. We also give you a direct line to your tech so you can communicate en route.
Factory Trained Techs
Our techs are experts on your system. In addition, they come equipped with all the tools and parts needed to do the repair.
24x7 Support
Toll free, in the Continental US. Call us.
Nationwide Support
We keep an army of Field Service Techs, other support staff and warehouses across the nation ready to mobilize to your location.
Field Service Reports
In addition to immediate feedback, a thorough Field Service Report outlining the work done and cost, potential problems found and recommended maintenance is provided to you within 2 weeks. A copy of the report is kept in our archives should you ever need another copy.
Support Contracts
We can customize an emergency repair contract to expedite repairs even faster. Having a contract frees you from having to get in touch with accounts payable to requisition an emergency expenditure. You are covered.
Technical Support
PEI is available 24 hours a day, 7 days a week for technical phone support to customers enrolled in a maintenance plan.
Please contact us for more information or if you have any questions. You may fill out the form below or give us a call at 1-877-492-6408 .
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